In the English language, a simple definition for the word “Ace” is an expert at something.  When I hear the word, I often associate it with sports, being a big sports fan. The best pitcher on the baseball team is known as the “ace”. A hole in one in golf is termed an “ace” and , of course, that tennis serve made without the opponent hitting the ball is an ace.
What came to my mind recently was a memory from my high school drivers’ ed class. Our instructor told us to always strive to be an ace driver. Of course, he was encouraging us to be the best that we can be! He told us to remember the term this way: A – Alert C – Courteous and E- Educated. This is great advice. I was thinking about this advice the other day while driving here in Florida and it occurred to me that we should also strive to be an ACE in our business situations. Yes, of course, we all strive to be the best that we can be! But are we alert, courteous, and educated?
Being alert(attentive) to a customer’s needs and ready to act? Being alert serving our customers means to be on the ball, being aware of their situation and being prepared to assist them. How many people do you know that make a habit of being courteous? (don’t think of the roadways here, please) Being courteous in business means being polite and well-mannered and considerate to your customers and prospects. An educated business owner is knowledgeable, skilled, well -informed. You may not have all the answers but you know how to find them to help your customers.
Be an ace, always strive to be the best at what you do!
